Dear Valued Customers,
To enhance your shopping experience, we’ve gathered responses to frequently asked questions:
Q: Is there a warranty for the products?
A: Certainly, our lighting products come with warranty services. The duration and specific terms may vary by product. If you face any quality issues, contact our customer service for assistance.
Q: How can I check the status of my order?
A: Track your order by logging into our website at gamebim.com. Visit your account page to find order history, status, and delivery date. You’ll also receive an order confirmation email with a tracking number.
Q: How do I track my package?
A: Copy the tracking number and visit the logistics company’s website. Input the tracking number on their tracking page for detailed information on your package.
Q: How to exchange an item?
A: Contact customer service for our exchange policy. They’ll guide you through deadlines, product conditions, and return procedures.
Q: What lighting options do you offer?
A: Explore our range, including chandeliers, table lamps, wall lamps, and more. We have diverse options for various styles and preferences.
We appreciate your cooperation! Our commitment is to provide exceptional customer service. For further inquiries, contact us at [email protected].
Best Regards,
YONGYUXIN TRADING LIMITED