Terms of Service
Order Cancellation:
If you decide to cancel an order post-confirmation, please reach out to us promptly. We will do our best to accommodate your request depending on the order status and circumstances. However, once an order has progressed to the shipping phase, it becomes non-cancellable.
Customer Support:
We are committed to delivering exceptional customer support to address any queries regarding purchases, product usage, or general customer service. Our customer support team is accessible via email, live chat, or telephone, and we strive to provide you with a satisfactory resolution.
Limitation of Liability:
To the maximum extent permitted by law, we disclaim any liability for direct, indirect, incidental, special, or consequential damages arising from the use of our products or services. Our liability limitations encompass claims based on breach of contract, tort, or any other legal theory.
Intellectual Property Infringement Claims:
If you believe that the content on our website violates your intellectual property rights, please furnish relevant evidence and contact us. We will promptly investigate and address any substantiated infringement complaints.
Applicable Law and Dispute Resolution:
Our Terms of Service are governed by the applicable laws of the jurisdiction. Any disputes arising from our Terms of Service will strive to be resolved through amicable negotiations. In case of unsuccessful negotiations, the dispute may be referred to the appropriate court for resolution.
Change Notification:
We retain the right to amend the Terms of Service at our discretion. In the event of significant modifications, we will notify you via a website announcement or direct notification. By continuing to use our website, you acknowledge acceptance of the revised Terms of Service.
For further inquiries or concerns, feel free to contact us via email at [email protected]. We are dedicated to assisting you.
Sincerely,
YONGYUXIN TRADING LIMITED