Thank you for selecting Gamebim.com for your shopping needs!
Below, you’ll find essential information regarding our payment and shipping policies:
Payment:
Enjoy free shipping on most orders, with no minimum purchase required.
We accept PayPal payments only.
Upon confirmation and verification of your order, a confirmation email will be dispatched, and we’ll promptly initiate order preparation.
Shipping:
Our shipping policies are tailored for orders destined for the United Kingdom.
Currently, we exclusively ship to locations within the United Kingdom.
The overall delivery timeline encompasses order processing duration and shipping duration.
Order Processing Duration:
Approximately 3-5 business days. This period is allocated for order processing and preparation. Orders are typically processed within 3-5 working days post-payment confirmation. Please note that orders placed on weekends or holidays may experience slight delays, as our warehouse operates on weekdays (Monday to Friday), excluding holidays.
Shipping Duration:
Approximately 7-14 business days. Delivery times may vary based on your location and factors like customs inspections, severe weather, or strikes. Our products are dispatched via Royal Mail, Hermes, DPD, and Yodel.All orders must be received by 5:00 pm (PST) to be processed on the same day.
Tracking:
Upon shipment of your order, you’ll receive a tracking confirmation email. Please allow 3-5 working days for tracking updates to appear. If your order is already in transit and hasn’t been updated for several days, please exercise patience, as it typically takes a few more days for updates to reflect once the parcel reaches the next shipping station.
Address Modification:
Once a package is in transit, address changes cannot be accommodated. If you require a delivery address alteration, kindly reach out to us within 24 hours of order placement via email.
Order Cancellations:
You may cancel your order prior to shipment by contacting us. In case of timely cancellation, we’ll refund the entire payment to your original payment method. However, orders already in transit or processed cannot be canceled.
Taxation:
Typically, there are no additional charges beyond your initial order payment. However, in rare instances, your destination country may impose VAT, customs duties, or fees. If you receive a tax notification from customs, please settle the tax first and then contact our customer service with the payment receipt for reimbursement.
Missing Items:
Should your order encounter issues at customs, be returned, or lost during delivery, please contact our support team. We’ll assist you in obtaining a refund or arranging a replacement for your order.
Contact Information:
Company: YONGYUXIN TRADING LIMITED
Company Address: Room N238, 11/F, Welly Industrial Centre, 2-12 Au Pui Wan Street, Fo Tan, New Territories, Hong Kong
Email: [email protected]
Note: Returns are not accepted at the provided address. For return inquiries, please contact our customer support team for assistance.
Tracking Your Order:
Tracking your order is straightforward. Follow these steps to monitor your shipment:
Navigate to the “Track Your Order” link in the page footer.
Use the tracking number provided in your email to track your package.
Should you have further inquiries or require assistance, please don’t hesitate to reach out to our customer support team. We’re here to lend a hand!